December 2, 2022 · in Industry News
TRUMPF harnesses AI to order spare parts

TRUMPF Inc.’s new Easy Order app feature is an artificial intelligence (AI) solution that makes it easier for customers to order spare parts. Machine operators can now identify and order more than 10,000 different service parts and wear parts in a matter of seconds. After taking a picture of the part with a cellphone, the app recognizes the part instantly, allowing the operator to submit the order without delay. The company is also planning to make the AI solution available in its Service app. This solution is helpful for spare parts and consumables that sheet metal fabricators rarely order.

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