Aida-America hired Mike Harper (shown) as customer service engineer. Harper has several years of experience maintaining metal stamping presses and troubleshooting electrical, hydraulic and pneumatic systems. He now installs, maintains and repairs presses; performs inspections; and helps educate customers on appropriate maintenance and repairs. Also, Steve Hawk was recently hired as installation supervisor and Josh Peace was recently promoted to materials planner. Finally, Matt Shetler was promoted to director of marketing. Shetler joined the marketing department more than 14 years ago.