Hayen Laser Technology (HLT) is a busy fabrication shop specializing in laser and waterjet cutting, bending, welding and finishing. Founded in 2006 in Zepperen, Belgium, the company supplies precision parts to the automotive, construction, electronics and petrochemical industries. As it’s grown, HLT has made investments in systems for sales, purchasing, invoicing and production.
There was never a question of integrating these systems until the effects of having “unconnected” processes began to impact the shop’s competitiveness. While HLT continued to invest in advanced fabrication equipment (recently adding a high-speed LVD Electra fiber laser cutting machine), streamlining and automating its production was only part of the equation for its success.
“Our production processes were already optimized,” says Maurice Hayen, manager at HLT. “Further automation and robotization offered little help. The bottleneck was mainly in administration. Writing a quote took half an hour, even if it involved a piece of sheet metal for 50 euros. Then, after the confirmation of an order, the work planners duplicated the process. Repeat orders also took a disproportionate amount of time and manpower. Furthermore, different software systems ran side by side. That’s how it goes in a growing company; you always add something; another module is connected to a system. It’s very inefficient.”
A bigger picture perspective was needed, so Hayen looked into linking the processes. The first step: adding a resource planning (ERP) system. The second step: integrating the ERP system with the shop floor via LVD’s Cadman software suite.
Link the chain
By connecting its processes, HLT was able to optimize procedures. The benefits could be seen across the business – from the office to the shop floor. In the front office, efficiencies were widespread.
“Before, six employees had their hands full writing quotes and compiling assignments for the CAD department,” Hayen says. “But now, one person can finish that work. There is much less paperwork, and nothing is done twice. The biggest gain is that we can now take on much more work and deliver faster.
“Another advantage is the more efficient use of materials,” he adds. “We combine the various orders, which results in less waste. This saves us more than 20 percent in material.”
On the shop floor, efficiency gains are also significant. A reduction in employee stressors is an added benefit.
“Automation of the work preparation process as well as nesting in 2-D and creating programs for 3-D pieces significantly reduced stress on the shop floor,” Hayen says. “Flow and throughput times have drastically improved.
“Now, we can generate a quotation automatically on the basis of a digital drawing,” he continues. “By linking all of our data, including from the production department, we know exactly what the costs are. This includes the material to be used, but also the hours that the machines run, the time the welder is busy or how much time it takes to coat and paint. In the old situation, the job planner had to look up everything every time. Now, the data is immediately available. If the customer agrees, the same data will be used by our own work preparation. In the past, our people made their own design again, which is no longer necessary. All in all, we work much faster.”
Overall, the company has experienced an increase in the accuracy of cost estimates and more efficient bundling. Additionally, the process of sorting and validating cut parts has also improved. In terms of accurate cost estimates, Hayen attributes the interconnectivity between the ERP system and the Cadman system as a major factor for improvement.
“Our ERP system communicates with Cadman-SDI, which imports drawing formats and feeds the data back into the ERP system to help calculate costs,” he explains. “The ERP then automatically gives us an accurate quotation, based on the actual cutting times of the machine.”
The times forwarded by the machine for quotations are estimates based on past jobs. The access to this historical data has been key.
“The software also records the actual production times – setup time as well as production time – taking into account any downtime,” Hayen says. “We can then use this information to carry out recalculations.”
In terms of bundling and sorting activities, LVD’s Cadman-Job has made organizing production much easier than before. It’s also aided in the company’s efforts to reduce scrapped material.
“In the past, production used to be order driven, but production is now due-date driven by the materials and sheet thickness within a certain time buffer,” Hayen explains. “We now work more efficiently and have fewer remnants. Pieces for which we don’t need a full sheet are saved until last. The program is generated and automatically set in the job list for the operator.”
The software also allows HLT to run through the status of every order, including the delivery date for the piece in both its 2-D and 3-D forms. It can filter dates in various ways in order to bundle jobs.
After cutting, parts are moved to the machine table or unloading pallet for sorting. LVD provided a sorting function for this operation, which is controlled from a Touch-i4 tablet. The tablet provides information on the various production orders in the nesting process, such as the number of pieces, the project they belong to, the position in the nesting and the following operation.
“As the sorting operator is the first to ‘touch’ the pieces, he’s required to validate them too, to indicate how many are available,” Hayen explains. “Suppose that there are 10 pieces of a certain model and that one of those pieces is somehow faulty. The operator can control this piece from the tablet. It’s then taken back into Cadman-Job in real time to be remade.”
The same tablet can also be used to assign the parts to a location or carrier during the sorting process. This allows HLT to integrate external operations into Cadman, such as tapping, brushing and spraying.
For HLT, success translates into a fast-growing order flow. This year, the business complex is expanding by 2,000 sq. m, its production is at its highest and its workforce is growing. Overall, the company has freed up capacity to continue to grow.
But, the integration journey is not over. The company’s next steps include linking to inventory and setting up a web portal where customers can enter their orders.
“When we receive an order, I’d like to use the LVD software to see an overview of what is needed and what orders I need to place with my supplier,” Hayen says. “And then afterward, I’d like to be able to see what material was actually used.
“We also want to improve the customer portal,” he continues. “Customers will be responsible for the quality of the drawing, which will help to bring production costs down. Customers will be able to upload drawings through the portal and then get a quotation by email a few minutes later. It’s a win for us and the customer.”
In conclusion, Hayen sums up his philosophy this way: “Everything revolves around communication and data,” he says. “You have to know exactly what is happening in your company and connect everything together.”
Sources: Metallerie; Link